Privacy Policy

Effective Date: 10/02/2022

Welcome to www.unclemungos.com (“Site”). Uncle Mungo's (“we”, “our”, or “us”) is committed to protecting your privacy and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or purchase our products.
 

1. What Personal Information We Collect

We may collect the following types of personal information when you interact with us:

• Contact details – such as your name, email address, phone number, and shipping/billing address.

• Order details – information about your purchases and transactions.

• Payment information – limited to billing details (payment processing is handled by secure third-party providers).

• Website usage data – including IP address, browser type, access times, and referring website addresses.

• Marketing preferences – information about your preferences for receiving communications from us.
   

2. How We Collect Your Information

We collect personal information through:

• Online forms and order submissions.

• Email and phone correspondence.

• Cookies and tracking tools when you browse our website.

• Social media interactions.
   

3. Why We Collect Your Information

We collect and use your information for the following purposes:

• To process and fulfill orders.

• To manage your account and provide customer support.

• To send updates, promotions, and marketing content (if you have opted in).

• To improve our products, services, and website experience.

• To comply with legal and regulatory obligations.
   

4. Disclosure of Your Information

We may share your personal information with:

• Service providers who assist with payment processing, order fulfillment, IT support, and marketing.

• Delivery partners such as Australia Post or courier services.

• Regulatory authorities, if required by law.
   

We do not sell your personal information to third parties.
 

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. We use industry-standard security measures and trusted third-party platforms for secure transactions.
 

6. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and to analyse website traffic. You can manage cookie preferences in your browser settings.
 

7. Marketing Communications

You can opt in to receive promotional emails and newsletters. You may unsubscribe at any time by clicking the link in the email or contacting us directly.
 

8. Access and Correction

You have the right to access and correct your personal information held by us. To make a request, please contact us at the details below.
 

9. International Data Transfers

While our business operates in Australia, some of our service providers may be located overseas. We ensure that any overseas data transfers comply with applicable privacy laws.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.
 

11. Contact Us

If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact:

Uncle Mungo’s
5/29 jersey rd, bayswater 3153
victoria, australia
Email: orders@unclemungos.com